Leading UAE Companies Triumph At Customer Happiness Awards 2023

Nakheel Community Management, VirginMobile, Salik, Metropolitan Group, ORO Developments, and several others proudly accept the accolades

In a grand celebration of excellence and customer satisfaction, the Customer Happiness Awards 2023, organised by Plan3Media, concluded with remarkable success. The awards, aimed at recognising and honouring organisations committed to customer happiness, received an astounding 180+ submissions from various industries across the United Arab Emirates. After a rigorous selection process, 47 exceptional finalists were identified.

The judging panel, comprising 25 distinguished members from the UAE, UK, India, Saudi Arabia, Malaysia, and the Netherlands, dedicated an impressive total of 324 hours to carefully evaluate the nominations. Their meticulous assessment led to the recognition of Gold and Silver winners in 20 distinct categories.

Jatin Deepchandani, CEO of Plan3Media, expressed his delight at the response to the awards, stating, “We are thrilled to share the incredible journey we embarked on for the Customer Happiness Awards 2023. The enthusiastic participation and the quality of submissions from various industries in the UAE have been truly impressive. It's a testament to the growing emphasis on customer happiness in today's business world.”

The awards ceremony, which took place on October 13, 2023, at the Taj Dubai Hotel in Business Bay, was a magnificent event where the most deserving companies were honoured. The awardees were selected based on the merit of their nominations, emphasising their dedication to fostering customer happiness.

Some of the companies that took home the Gold were Nakheel Community Management (Customer Happiness Company of the Year – Large & Happiest Residential Community of the Year), ORO Developments (CH Real Estate Developer of the Year), Metropolitan Group (CH Real Estate Broker of the Year), Better Communities (Best Implementation of Customer Feedback and Insight). The complete list of winners is available for viewing on the official website, where visitors can explore the remarkable achievements of the recognised companies.

“We extend our best wishes to all the winners and nominating companies, empowering them to continue spreading happiness in their respective industries,” Jatin Deepchandani further emphasised.

The Customer Happiness Awards 2023 celebrated the importance of prioritising customer happiness and highlighted the outstanding contributions of organisations in the UAE. This recognition serves as an encouragement for businesses to continuously strive for excellence in customer satisfaction and service quality.