Netflix to Create Immersive Experiences in US Malls

The concept builds upon the OTT’s pop-up experiences around the world

July 11, 2024 | Staff Reporter | USA | Design

Netflix to Create Immersive Experiences in US Malls

Streaming service Netflix has announced Netflix House, an immersive retail, food, and entertainment experience based on popular series to be located in malls in Texas and Pennsylvania. Planned for Pennsylvania's King of Prussia Mall and Galleria Dallas in Texas, the centres will be year-round destinations that bring the streaming service's “beloved stories to life”.

    From Reel to Real

  • Netflix to open immersive entertainment and retail centres in Pennsylvania and Texas
  • Netflix House to offer experiences that will rotate year-round
  • First batch focused on series like ‘Bridgerton’, ‘Money Heist’, ‘Stranger Things’ and ‘Squid Game’

"At Netflix House, you can enjoy regularly updated immersive experiences, indulge in retail therapy, and get a taste – literally – of your favourite series and films through unique food and drink offerings," said Netflix Chief Marketing Officer Marian Lee. "The venues will bring our beloved stories to life in new, ever-changing, and unexpected ways."

According to the team, the experiences will rotate year-round, with the first batch focused on series ‘Bridgerton’, ‘Money Heist’, ‘Stranger Things’, ‘Squid Game’ and ‘Netflix Bites’ – a pop-up dining experience featuring chefs and other personalities from the service's cooking shows. They will also include replica sets, games, restaurants and retail based around the shows.

Both the spaces will span over 100,000 square feet (9,290 square metres) in former department stores at King of Prussia and Galleria Dallas, as well as "eye-popping sculptures" and a "mural mash-up of characters" located outside the spaces.

According to the streaming service, the locations were selected for their popularity and proximity to major cities. "Netflix selected the locations because they are part of two of the most popular shopping centers in America, boasting hundreds of retailers, high foot traffic, and proximity to major cities," said the team. As of now, they are slated to open in 2025.

At Netflix House, you can enjoy regularly updated immersive experiences, indulge in retail therapy, and get a taste – literally – of your favourite series and films through unique food and drink offerings. The venues will bring our beloved stories to life in new, ever-changing, and unexpected ways.

Marian Lee, Chief Marketing Officer, Netflix 

The concept builds upon the OTT’s pop-up experiences around the world, which currently include a ‘Stranger Things’ play in London and a dinner experience based on the ‘Knives Out’ movies hosted in Toronto. "We've launched more than 50 experiences in 25 cities, and Netflix House represents the next generation of our distinctive offerings," said Lee.

According to reports, the OTT platform has not released a price for the experience but the former pop-ups cost approximately $30-$50 (£23-£38). Airbillionb recently announced a similar concept where guests can stay in replicas of movie sets or other unusual places such as the clock tower of Paris's Musee D' Orsay, while designer Udo Kramer recently shared his experience working on set design for the show ‘Black Mirror’.

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