Facilio’s Software Witnesses High Demand

Connected CaFM, the company’s software platform, consolidates all property maintenance, client engagement, vendor management, asset performance monitoring and reporting in a single solution

Facilio, a leader in the property operations and maintenance software space, has witnessed a 100% increase in demand for its Connected CaFM software, with fast-growing FM service providers managing complex, multi-site portfolios making it their primary platform for portfolio-wide O&M. The company has strengthened its Connected CaFM solution with powerful capabilities, making it a pioneering software platform that consolidates all property maintenance, client engagement, vendor management, asset performance monitoring and reporting in a single solution.

Speaking about this important milestone, Prabhu Ramachandran, CEO of Facilio, said, “Building owners and operators expect FM service providers to become strategic partners, proactively contributing to their process efficiency and business outcomes. This is not possible if you are still stuck managing day-to-day operations using legacy systems and multiple point solutions. In the context of such evolving expectations and to win in an increasingly competitive market, FM service providers are making the switch to a connected CaFM approach.”

Facilio’s unique property operations cloud platform is enabling FM operators to make this transition in approach, by allowing them to:

• Track financial processes across customers and vendors
• Field service management to optimize resource allocation
• Automate maintenance at portfolio scale for SLA adherence
• Customize and manage complex workflows
• Drive delightful end-to-end experiences for clients
• Mobile-led inspections & compliance tracking
• Automated pre-built reporting to stakeholders

More than ever before, real estate owners, operators, and FM service providers recognise the need for real-time operational intelligence to help them make informed decisions about areas for improvement. Serving as a unified ecosystem for managing both in-house and contracted operations, the Connected CaFM software platform empowers FM service providers to diversify their offerings and explore new verticals and service lines with ease.

Dipping into his experience of having made the shift to a cloud platform solution, Mark Hazelwood, MD of Q3 Services says, “We see Facilio as a key driver in our business. Our partnership has made us incredibly agile with deploying software for our clients. We can go in on day one and deliver the promises we made during the tender process. The future we see for Q3 is in integrated FM, providing the entire gamut of services. Data-driven delivery is absolutely key to do this well, and without a Connected CaFM platform, it's just not possible.”